Who's That Knocking at My Door?
Violent winter storms often bring out the best in a community. Neighbors, even strangers, help each
other cope with aggravations and property damage left in the wake of a storm. Unfortunately, storms also bring out the worst
in a community-fast-buck artists looking to profit from the misfortunes of others. If the ''professional arborist'' you hired
to remove a tree drops it on your house instead of your lawn, it's too late to confirm the company is insured. ''With thousands of
dollars at stake, not to mention the integrity and appearance of your property and your personal safety, make sure you investigate
before deciding which company you should hire,'' warns Peter Gerstenberger, director of safety and education for the Tree Care
Industry Association. ''Disreputable companies are renowned for ripping gutters off, breaking fences and bird baths, and even
dropping trees on houses. Then they typically fold up and leave, never to be seen again. ''
Disreputable companies tend to:
- Solicit work door-to-door
- Demand payment in advance
- Advertise topping
- Sell jobs without producing a written estimate or work order
Start with the arborists listed in the phone book. Don't place much emphasis on the size of the Yellow Pages ad-some of the most reputable firms rely almost entirely on word-of-mouth advertising. Look instead for what the ad tells you about the company: number of years in business, professional affiliations, licenses, certification, etc. Avoid companies that advertise topping, an injurious and unacceptable practice. You should be aware that the credentials of someone calling himself an arborist can vary widely. Don't just hire someone with a chain saw who knocks on your door! Look for the company displaying the credentials of a professional.
When you meet with the arborist: